Brightspot

Terms and Conditions

Booking Deposit and Payment: The Client shall make a booking fee as per contract to retain the Studio to perform the services specified in the contract.
Cancellation: If the Client shall cancel this Agreement more than six (3) calendar days before the photo shooting day, any booking fee paid to the Photographer shall be refunded in full if the Photographer is able to re-book the same date. If the Photographer is NOT able to secure another client for the date, or if the cancellation occurs less than six (6) calendar days before the portrait date, the Client forfeits the booking fee.
Photographic Materials and Copyright: All photographic materials, such as original negatives, photos, or slides, shall be the exclusive property of the Photographer. The Photographer shall own the copyright in all images created and may use the work for samples, contests, exhibition, advertising and self-promotion. Usage outside the bounds of this agreement will require the Client’s consent.
Client’s Usage: The Client is obtaining prints for personal use only, and shall not sell said prints or authorize any reproductions thereof by parties other than the Photographer. If Client is obtaining a print for reproduction, Photographer authorizes Client to reproduce the print only as set forth under Special Usage Requirements. In such event, Client shall request that a copyright and credit notice for the Photographer be placed adjacent to the photograph on publication, but shall have no liability if the publication refuses or omits to do so.
Social Media: This clause applies to all social media, including Facebook and blogs. When published online it is required that citation of photographer be made. The client agrees that they will under no circumstances alter any photographs that are placed in public on the internet. The client agrees to be responsible for any family member or friend who posts our photographs online and agrees that they cannot be cropped (with the exception of the forced cropping for Facebook’s Timeline), altered in color, or edited in any way.
Failure to Perform: If the Photographer cannot perform this Agreement due to a fire or other casualty, strike, or other cause beyond the control of the parties, or due to the Photographer’s illness, then the Photographer shall return any funds previously paid to the Client but shall have no further liability with respect to the Agreement. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event the Photographer fails to perform for any other reason, the Photographer shall not be liable for any amount in excess of the retail value of the Client’s order.
High-Resolution: Images deliverable in High-Resolution (or known as High-Res) are 300DPI with 3000 Pixels in the longest edge.
BrightspotPhoto keeps client files for up to 2 years after the photography session, and is not liable for any claims after this period. All client files will be deleted and backups will be purged after this period.
Liability: It is client’s responsibility to take care of the children; Brightspot photo will not accept any responsibility due to any accident to children or damage to public or private properties during the photo shooting or consultation session.
It is understood that no other photographer, amateur or professional, shall be allowed to photograph at the venue (wedding, portrait, family photography , etc.) while Brightspot photo is working, and that any breach of this agreement will constitute a reason for non-completion of the job with no liability to the Photographer and loss of initial deposit by the client.
Client accepts that all photographs will be taken and edited at the photographer’s discretion based on the photographer’s experience and artistic view. If the client has special requests shall create a “shot list” of all shots that they require.
All deliverable images as per contract will have standard image editing (including: light skin retouch, light and colour adjustments). Any extra edits requested by the client will cost the client $35 per image if accepted by the Photographer. extra image adjustments include (change the size of the body or parts of the body, replace parts of the body from another image, change the colour of parts of the body, extra skin retouch, replace or swap background). It is also understood that unless hair and makeup is included in the contract, Photographer is not responsible to fix hair or skin, or makeup problems.
It is understood that Photographer is not responsible to fix photos to cover parts of your body that you do not wish to be seen in the photo, unless it was confirmed with the photographer in writing.
The photographer(s) will be allowed one 20 minutes break at their own discretion, and bathroom breaks when necessary. Each photographer will be provided a full guest meal for any photography session lasting longer than 5 hours. If no meal is provided, the photographer(s) reserves the right to go of-site for a meal for 45 minutes.
It is understood that it is clients responsibility to inform the Photographer by email for any date or location changes (including but not limited to wedding dates, baby delivery for birth or hospital photography). Brightspot photo is not liable for any claims for messages sent by mobile text messages or social network websites.
Photo Cooperation: In the event that the family/guests are taking photos, Brightspot photo is not responsible for obstructed photos or photos ruined due to separate flashes going off or due to any other behaviour from guests. Brightspot photo is not responsible for obstructed or ruined photos due to activities by other vendors and venue staff.
All the communications with the Photographer or the Studio shall be made in English and in Writing (Mail or Email).

Return and Refund Policy

Return Policy

Our goal at Brightspot Photo is that you are completely satisfied with your purchase.

In the event of inclement weather, camera malfunction or any other unforeseen event that prohibits Brightspot Photo from completing the session on the scheduled date and time that was booked, the clients will have the option to reschedule the session or receive a full credit to their account in the amount of their retainer to be used towards any future session. If the client fails to attend the scheduled event on the day and time that was reserved, no refunds will be given under any circumstances. Rescheduled dates, due to last minute cancellations on the part of the client, will result in a $35 reschedule fee.

Brightspot Photo has a strict policy of no refunds once a transaction has been completed. (i.e. The client selects photographs, products, digital files or proofs and completes payment on these products, it is then considered non-refundable.) If the client receives an incorrect photo than was selected at their ordering appointment, you must notify Brightspot Photo within one week of receipt. Brightspot Photo will process the correct photo to the client free of charge. No refunds will be giving due to "not liking" the file once received.

Any questions regarding this Policy, please call(404) 247-5458

Policies

All session fees, prints and products (including digital products) are subject to GA state sales tax and shipping when applicable. Due to the nature of photography, all sales are final. Payment for orders are due in full when the order is placed unless you have made arrangements to complete a payment plan of 1, 2, or 3 months. Products will not be distributed until the order is paid in full. Products arrive approximately 3 weeks after the payment is received. All rates are subject to change at any time. All rates are non-negotiable. If you have any questions, please call (404) 247-5458 or email info@brightspotphoto.com

Terms and Conditions

Return and Refund Policy

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